Privacy policy

Privacy Policy

Last Updated: February 3, 2025

Big & Bulky Moving ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website bigandbulkymovers.com (the "Site") or communicate with us.

By using our Site and Services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Personal Information We Collect

We may collect the following personal information when you interact with our Site or Services:

  • Name, phone number, email address, and mailing address.
  • Payment information (processed securely by third-party payment providers).
  • Any details you provide when requesting a quote, booking a service, or contacting us.

2. How We Use Your Personal Information

We use your personal information to:

  • Provide moving services and respond to your inquiries.
  • Send confirmations, updates, and important service-related messages.
  • Improve our website and customer service.
  • Ensure security and prevent fraud.

3. Mobile Communication & SMS Consent

By contacting Big & Bulky Moving via phone or text at (435) 767-0317, you consent to receive informational text message responses and/or phone calls regarding your initial communication.

  • Message frequency varies. Message and data rates may apply.
  • You may opt out of text messages at any time by replying STOP or emailing bigandbulkymoving@gmail.com.
  • You may opt out of phone calls by emailing us with your request.
  • Reply HELP for support.

🚫 No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
✅ All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We only share your information with:

  • Payment processors to complete transactions securely.
  • Service providers who help us operate our business (e.g., IT support, customer service).

5. Data Security & Retention

We take reasonable measures to protect your personal information. However, no system is 100% secure. We retain personal data only as long as necessary for business or legal purposes.

6. Your Rights & Opt-Out Options

  • You can opt out of text messages by replying STOP.
  • You can opt out of phone calls by emailing us.
  • You may request access to, update, or delete your personal information by contacting us.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: bigandbulkymoving@gmail.com
📞 Phone: (435) 767-0317

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